We have no tiered support system, all of our friendly team are experienced and fully trained so it is likely the first person you speak to will be able to resolve your issue.
Complete Computer Solutions deliver market leading IT services and IT support. Our products are constantly evolving to stay ahead of the changing world of IT, however we won’t give you a hard sell and products aren’t shoe horned in.
Our services are tailored to our clients needs, and we work with Linux, Windows and Mac OSX, not just Microsoft.
Every successful company needs to balance the aspirations of its customers, its workforce and its owners. We have achieved this balance.
Every aspect of our business is geared towards sustainable growth. We have no interest in short-sighted high margins but only long term business relationships that are both symbiotic and profitable.
Our technical engineers have an absolute wealth of IT knowledge. They love what they do and it shows. However, we understand that our success has come from technical knowledge blended with customer service.
If you call to report an emergency we will respond as such. We resolve over 96% of incoming calls within 5 minutes and at the first time of asking. Our IT Support is second to none.
We have a wealth of business IT knowledge however this is only half the story. The more we understand your company’s objectives and strategies, as well as your IT strategy the better we can assist.
This is why we offer Free IT audit and free 3 months IT support in Derby and surrounding areas, giving us an opportunity to learn about your business and for you to learn about our service.