WHAT WE OFFER
Based in Derby, we offer multi-platform IT support delivered via the telephone, remotely and on site. IT support can be tailored to your IT usage, your infrastructure, your company’s internal skill set and of course your budget.
Our IT helpdesk can monitor your company’s IT systems 24/7, diagnose, remedy and advise on issues remotely, on the telephone and on site. Over 93% of incoming calls to the helpdesk result in remedial work being carried out within minutes and with no loss of business function.
We provide flexible IT support on the telephone, remotely or on site. Additionally, we provide a comprehensive range of services designed to meet the IT challenges facing small and medium size enterprises. Few small to medium sized businesses can afford or justify that level of cost. We offer a cost effective support solution to either fully outsource your IT support needs or compliment your existing internal resources.
WHAT WE PROMISE
If you call to report an emergency it will be treated like an emergency.
To most small businesses the IT utilised is mission critical. Once installed our online diagnostics will often tell us you have a problem before you know.
We make sure you are up and running as a matter of urgency after any issues.
If you are considering IT support but are confused about the type of cover would be most appropriate, please call. We would be delighted to assess your IT infrastructure and give free and unbinding advice and / or a quotation for a range of IT support options.
IT support can be tailored to your IT usage and infrastructure, your company’s internal skill set and of course your budget.
We know it takes more than engineering expertise and business acumen to succeed in the long term. We take what we need not what we can. We would rather make a small profit out f our customers for a very long time.
We are honest, transparent are we do not know of another IT support provider that openly publishes its prices, nor do we know of a company that specifies independently. That means products we specify will be exactly what your business circumstance requires and not products being pushed by large IT companies regardless of suitability.
This is why we have never lost a customer.
We offer IT support packages which both include and exclude us travelling to your site carry our repairs on site.